Returns and Guarantees 

If for whatever reasons you are not completely satisfied with your purchase please contact me at contact@clementinedrake.com  within 7 days of the delivery date and I will be happy to process a request for return. Unauthorized returns will not be accepted. 

Returned artwork must be shipped out by the buyer within 3 working days of the artwork being confirmed that it will be returned. 

All art work must be returned in its original condition and in the original packaging. The Buyer is responsible for the shipping costs of returned goods.

 

Shipping

All artwork  is sent protected in acid free tissue and packed flat in two ply cardboard and Kraft paper  with a plastic film outer layer for protection from the elements.

 

Work will be shipped and tracked using a reliable parcel service DPD, UPS, DHL, UKMAIL depending on the destination of the shipment.